Walmrt Understaffing within the store – One employee from Wisconsin told Business Insider they felt their team didn’t receive “enough help or equipment to do the job.” A Walmart manager also wrote in a 2017 Reddit AMA their store experienced a distinct “lack of staff,” that they said was the reason so many cash registers often went un-manned on busy days.
“As a manager, I spend considerable time over a register myself trying to reduce lines but there are a lot of managers who won’t take it upon themselves to achieve that,” the Walmart One manager wrote. Previous news reports have revealed that the problem of understaffing at Walmart is really a company-wide phenomenon.
“Understaffing from the sales floor towards the front-end has greatly affected the shop,” Walmart customer support manager and union-backed OUR Walmart member Janet Sparks told The New York Times in 2014. This issue isn’t unique to Walmart, though. In 2016, employee engagement platform WorkJam discovered that 89% of retail stores were understaffed each week.
And employees reported the problem of understaffing came with a potentially positive byproduct: many stores constantly have plenty of hours readily available for employees who want to bring them on. “Working with Walmart is actually fantastic,” associate Carolyn Warhurst wrote on Quora, citing the abundance of working hours and the constant stream of customers. “Because they have constant customers and individuals have constant needs for daily essentials and supplies, they always have hours!”
Getting recognised for work – “If you work hard and don’t fool around, your managers will most likely provide you with the hours and phone you in over other associates,” former Walmart1 associate Crystal Linn wrote on Quora.
But being a go-to associate also comes along with its own challenges. “They will begin to phone you in constantly and, should you refuse, they will likely get upset,” Linn wrote. “Especially if you have a medical history of going in, so chances are they expect you.”
Rude customers – Like all retail workers, Walmart associates sometimes need to deal with some pretty nasty customers. Linn blamed the abusive behaviour on the “bad stigma surrounding Walmartone.com associate login employees for being ignorant and high school drop-outs. Customers will treat you as a result.” “I even experienced a woman ask me once, ‘Do you really know what an electric powered uckjbo opener is?’ after I showed her where handheld ones were located,” she wrote on Quora.
Godfrey wrote that some customers behave “as if you’re not superior to an untouchable or something that is.” “I was in college and then graduate school while working there part time, yet still I’d have customers call me ‘dummy’ to my face since they were unhappy with something,” Godfrey wrote.
The business donates more income than you may think – “Walmart does a lot for communities, nevertheless it rarely puts that information forward,” a staff member of 12 years told Business Insider. “Whether it be natural disasters, raising money for disadvantaged people, or rebuilding communities, Walmart is definitely there silently getting people and places back on the feet.”
Walmart has consistently been ranked among the most charitable companies in America. In reality, in accordance with Walmart’s Giving Back report as published on The Motley Fool, the retail giant gave $US1.4 billion to charity in FY2016.